Introduction
We would like to assure you that for aishadiri.com, the protection of our customers' personal data is of paramount importance. That is why we are taking appropriate steps to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations laid down by the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.
Data Controller – Data Protection Officer (DPO)
Aisha Diri Quo et Ventus, having its registered office at 8 Fokionos Str., Athens, Greece, email: info@aishadiri.com , tel: 2130338569, website: www.aishadiri.com, informs that, for the purposes of its business, it processes personal data of its customers in accordance with applicable national law and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as the "Regulation") as it is currently in force.
For any matter concerning the processing of personal data, please contact the Data Protection Officer directly (DPO) Aisha Diri, email: info@aishadiri.com, telephone: 2130338569
What is the purpose of processing and how we use your personal data
We process the personal data you provide us, i.e. name, email, mobile/landline telephone, address, only when we have legal grounds to do so:
- For communicating with you and managing our relationship with you
We may need to contact you by email or phone for administrative purposes, such as confirming your purchases and payments, informing you on estimated shipping & delivery times, managing requests and, in general, handling your complaints.
- For keeping you up-to-date with our news and offers
Once you have granted the relevant consent, we will send you promotional messages about our updates, products and offers, sometimes personalized to your preferences and interests if you have opted for such personalization, in order to improve your customer experience.
- To improve our services and protect our business interests
The business purposes for which we will use your information help us improve our service, meet your expectations, control transactions from our sales, to respond to any requests contesting debit charges on your cards, and to manage our sales clearances.
Legal grounds for processing your personal data are:
(a) the purchase of products you wish to buy from us, for example clothes, jewelry, accessories;
(b) compliance with an obligation imposed by law, such as returning products and managing your claims for compensation;
(d) the consent you provide us with under the specific conditions set out in the legal framework in order to receive updates on products, services, offers, sometimes customized to your personal preferences by Aisha Diri Quo et Ventus or third-party associates processing your personal data according to the applicable legal framework;
To whom and where do we communicate personal data
The Aisha Diri Quo et Ventus transmits personal data to third parties who the company has entrusted with the processing of personal data on its behalf. In these cases, the Aisha Diri Quo et Ventus remains responsible for the processing of your personal data and sets out the details of the processing, signing a specific contract with the third parties to whom it commissions processing activities, in order to ensure that the processing is carried out in accordance with the applicable legal framework and that any individual may freely and without hindrance exercise the rights conferred on him/her by the legal framework.
Furthermore, Aisha Diri Quo et Ventus may also transfer to third-party associates for the purpose of distributing promotional material and information about products, services, and offers, provided that the relevant consent has been granted by any natural person as mentioned above and that the foregoing shall apply to the written assignment of processing.
Storage Time
The data storage time is decided on the basis of the following specific criteria, as appropriate on each case:
- When processing is required as a requirement under provisions of the applicable legal framework, your personal data will be stored for as long as required by the relevant provisions.
- When processing is done on the basis of a contractual relationship, your personal data will be stored for as long as is necessary to perform the contract and for the foundation, exercise, and / or support of legal claims under the contract.
- For promotional and marketing purposes, your personal data is retained until your consent is withdrawn. This can be done by you at any time. Withdrawal of consent does not affect the legality of consent-based processing in the period before its revocation.
To withdraw your consent, contact the Data Protection Officer (DPO) of Aisha Diri Quo et Ventus at the following contact details Email: info@aishadiri.com, telephone:2130338569. You can also use the unsubscribe options, by following (clicking) the corresponding link in our electronic communications.
What are your rights with respect to your personal data
Any natural person whose data is being processed by Aisha Diri Quo et Ventus enjoys the following rights:
Right of Access:
You have the right to be aware and verify the legitimacy of the processing. So, you have the right to access the data and get additional information about how your date is processed.
Right to Rectification:
You have the right to study, correct, update or modify your personal data by contacting the Data Protection Officer (DPO) at the above contact details.
Right to Erasure (“Right to be forgotten”):
You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, where there is a contract, due to an obligation to process personal data required by law, for reasons of public interest), this right is subject to specific restrictions or and may not apply, depending on the case.
Right to Restriction of Processing:
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when the accuracy of the personal data is questioned and until such accuracy is verified; (b) when you oppose the erasure of personal data and request (instead of erasure) the limitation of its use; c) when personal data is not needed for processing purposes, but is, however, indispensable for the foundation, exercise, support of legal claims; and (d) when you object to the processing and until it is verified that there are legitimate reasons that concern us and supersede the reasons for which you oppose processing.
Right to Oppose Processing:
You have the right to oppose at any time the processing of your personal data where, as described above, such processing is necessary for the purposes of legitimate interests we seek as processors, as well as for processing for direct marketing and consumer profiling.
Right to Data Portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them, using commonly used editing methods. You also have the right to ask us, if technically feasible, to pass the data directly to another processor. This right exists for the data you have provided to us and is processed by automated means based on your consent or for the performance of a relevant contract.
In order to exercise any of the above-mentioned rights you may refer to the Data Protection Officer (DPO) Aisha Diri, mailing address: 8 Fokionos Str., Athens, Greece, email: info@aishadiri.com, telephone: 2130338569
Right to file a complaint with the Data Protection Authority
You have the right to file a complaint with the Data Protection Authority (www.dpa.gr): Telephone: +30 210 6475600, Fax: +30 210 6475628, email: contact@dpa.gr
Personal Data Security
Aisha Diri Quo et Ventus implements appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and / or unauthorized access to, use, modification or disclosure thereof. In any case, the way in which the internet operates and the fact that it is free to anyone cannot guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or unfair purposes.
Profiling
Profiling is defined as any form of automated processing of personal data that involves the use of personal data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects of personal preferences and interests or movements.
Please be advised that profiling is taking place for marketing purposes when you consent to receive updates about our services and offers, personalized to your personal preferences and interests. Finally, profiling may be carried out by social networking agents who are appointed by the company for marketing its products.